IB_CALL_ACTION

Description: |
The IB_CALL_ACTION table contains the actions needed to be taken to follow-up on a telephone encounter.

Primary Key

Column Name | Ordinal Position |
--- | --- | ---
MSG_ID | 1 |
LINE | 2 |

Column Information

| Name | Type | Discontinued? |
--- | --- | --- | --- | ---
1 | MSG_ID | VARCHAR | No |
The unique ID of the In Basket Message.
2 | LINE | INTEGER | No |
Line number to identify the call action within an In Basket Message.
3 | CALL_ACTION_C_NAME | VARCHAR | No |
The category value associated with select actions that summarize the phone call and its necessary follow-up.
May contain organization-specific values: Yes
Category Entries:
Telephoned
Came to see you
Wants to see you
Returned your call
Please call
Will call again