CUST_SVC_NOTES

Description: |
The CUST_SVC_NOTES table contains information about the notes that are attached to each customer service communication.

Primary Key

Column Name | Ordinal Position |
--- | --- | ---
COMM_ID | 1 |
LINE | 2 |

Column Information

| Name | Type | Discontinued? |
--- | --- | --- | --- | ---
1 | COMM_ID | NUMERIC | No |
The unique identifier for the customer service communication.
2 | LINE | INTEGER | No |
The line number for the information associated with this record. Multiple pieces of information can be associated with this record.
3 | NOTE_ID | VARCHAR | No |
The unique ID of the note attached to a customer service communication.
4 | NOTE_DTTM | DATETIME (Local) | No |
The date and time when the note was created.
5 | NOTE_USER_ID | VARCHAR | No |
The unique ID of the user who created the note.
6 | NOTE_USER_ID_NAME | VARCHAR | No |
The name of the user record. This name may be hidden.