CHAT_MESSAGE

Description: |
Table containing Secure Chat message info.

Primary Key

Column Name | Ordinal Position |
--- | --- | ---
CONVERSATION_ID | 1 |
CONTACT_DATE_REAL | 2 |
LINE | 3 |

Column Information

| Name | Type | Discontinued? |
--- | --- | --- | --- | ---
1 | CONVERSATION_ID | NUMERIC | No |
The unique identifier (.1 item) for the secure chat conversation record.
2 | CONTACT_DATE_REAL | FLOAT | No |
A unique contact date in decimal format. The integer portion of the number indicates the date of contact. The digits after the decimal distinguish different contacts on the same date and are unique for each contact on that date. For example, .00 is the first/only contact, .01 is the second contact, etc.
3 | LINE | INTEGER | No |
The line number for the information associated with this contact. Multiple pieces of information can be associated with this contact.
4 | INST_SENT_UTC_DTTM | DATETIME (UTC) | No |
The instant the message was sent.
5 | MESSAGE_TYPE_C_NAME | VARCHAR | No |
This defines the type of message (for example, a normal message, a user joining the conversation, or a user leaving)
May contain organization-specific values: No
Category Entries:
Chat Message
Participant Joined
Participant Left
Participant Auto Added
Participant Added From Group
Participant Turned Off Chat
Participant Removed From Group
Participant Added To Treatment Team
Participant Removed From Treatment Team
Group Detached
Title Changed
Participant Removed by Another User
Participant Rejoined
Image Message
Linked Content
Participants Added From Escalation
System Message
6 | MESSAGE_PRIORITY_C_NAME | VARCHAR | No |
This item stores the priority for the message
May contain organization-specific values: No
Category Entries:
Unspecified
Silent
Normal
Important
Urgent
7 | SENDER_USER_ID | VARCHAR | No |
The ID of the user that sent the message.
8 | SENDER_USER_ID_NAME | VARCHAR | No |
The name of the user record. This name may be hidden.
9 | SENDER_MYPT_ID | VARCHAR | No |
The ID of the MyChart user who sent a Secure Chat message.
10 | PAT_MESSAGE_ID | VARCHAR | No |
The ID of the MyChart message linked to this Secure Chat message.
11 | DESCRIPTION_SS | VARCHAR | No |
Description of the order or saved work linked to this message
12 | MESSAGE_IS_EDITED_YN | VARCHAR | No |
Whether the text of this message has been edited or deleted since it was originally sent.
May contain organization-specific values: No
Category Entries:
No
Yes
13 | PRIORITY_CHANGE_REASON_C_NAME | VARCHAR | No |
The priority change reason category ID for the conversation message.
May contain organization-specific values: No
Category Entries:
Gratitude Message
Acknowledgement Message
Gratitude and Acknowledgement Message
Rapid Follow-Up Message
14 | SENDER_LOGIN_DEPARTMENT_ID_EXTERNAL_NAME | VARCHAR | No |
The external name of the department record. This is often used in patient correspondence such as reminder letters.
15 | SENDER_CLIENT_APP_TARGET_C_NAME | VARCHAR | No |
This item contains the type of client application - such as Hyperspace or Haiku - from which this chat message was sent.
May contain organization-specific values: Yes
Category Entries:
Hyperspace
Canto
Haiku
Rover
Epic Monitor
MyChart Mobile
MyChart Bedside Tablet
MyChart Bedside TV
Limerick
MyChart Bedside Whiteboard
MyChart
Welcome
EpicCare Link
Background Process
Agent Factory
External To Epic
Home Health
FMK Administration Reconciliation
BCA Web
Video Visit Direct Join Link
Video Visit Direct Join Link - SMS
Video Visit Direct Join Link - Email
16 | INST_SENT_LOCAL_DTTM | DATETIME (Local) | No |
The local instant the message was sent.