CUST_SERVICE_TASKS

Description: |
This table extracts task information associated with a customer service record.

Primary Key

Column Name | Ordinal Position |
--- | --- | ---
COMM_ID | 1 |
LINE | 2 |

Column Information

| Name | Type | Discontinued? |
--- | --- | --- | --- | ---
1 | COMM_ID | NUMERIC | No |
The unique ID of the customer service communication record.
2 | LINE | INTEGER | No |
The line number for the information associated with this record. Multiple pieces of information can be associated with this record.
3 | TASK_CRM_OWNER_YN | VARCHAR | No |
Indicates if the task is assigned to the customer service communication's owner.
May contain organization-specific values: No
Category Entries:
No
Yes
4 | TASK_MANUAL_ADD_YN | VARCHAR | No |
Stores whether the task was manually added
The category values for this column were already listed for column: TASK_CRM_OWNER_YN