RXA_HELP_DESK_INFO_IN
Description:
Contains information relating to a single contact of an adjudication record's help desk support information from the incoming status segment.

Primary Key
Column Name Ordinal Position
RECORD_ID 1
CONTACT_DATE_REAL 2
LINE 3

Column Information
Name Type Discontinued?
1 RECORD_ID NUMERIC No
The unique identifier (.1 item) for the adjudication record.
2 CONTACT_DATE_REAL FLOAT No
A unique contact date in decimal format. The integer portion of the number indicates the date of contact. The digits after the decimal distinguish different contacts on the same date and are unique for each contact on that date. For example, .00 is the first/only contact, .01 is the second contact, etc.
3 LINE INTEGER No
The line number for the information associated with this contact. Multiple pieces of information can be associated with this contact.
4 CONTACT_DATE DATETIME No
The date of this contact in calendar format.
5 I_HELP_SUPP_TYPE_ID NUMERIC No
The intended entity responsible for contacting the help desk (C71-BG).
6 I_HELP_SUPP_TYPE_ID_EXT_CODE_LST_NAME VARCHAR No
The name of the list value.