CUST_SERVICE_2
Description:
The CUST_SERVICE_2 table stores information entered into system's Customer Service module. This can be used to report on communication between medical facility staff and patients.

Primary Key
Column Name Ordinal Position
COMM_ID 1

Column Information
Name Type Discontinued?
1 COMM_ID NUMERIC No
The unique identifier (.1 item) for the communication record.
2 SOURCE_BROKERAGE_ID VARCHAR No
Stores the source agency record (AGY) for the customer service record. If a CRM is created in Tapestry Link by a broker, a source agency can be linked instead of a source provider.
3 SOURCE_BROKERAGE_ID_AGENCY_NAME VARCHAR No
The name of the agency.