CUST_SERVICE_TASKS

Description:

This table extracts task information associated with a customer service record.

Primary Key

Column Name	Ordinal Position
COMM_ID	1
LINE	2

Column Information

	Name	Type	Discontinued?
1	COMM_ID	NUMERIC	No
	The unique ID of the customer service communication record.
2	LINE	INTEGER	No
	The line number for the information associated with this record. Multiple pieces of information can be associated with this record.
3	TASK_CRM_OWNER_YN	VARCHAR	No
	Indicates if the task is assigned to the customer service communication's owner. May contain organization-specific values: No Category Entries: No Yes
4	TASK_MANUAL_ADD_YN	VARCHAR	No
	Stores whether the task was manually added The category values for this column were already listed for column: TASK_CRM_OWNER_YN