CUST_SVC_NOTES
Description:
The CUST_SVC_NOTES table contains information about the notes that are attached to each customer service communication.

Primary Key
Column Name Ordinal Position
COMM_ID 1
LINE 2

Column Information
Name Type Discontinued?
1 COMM_ID NUMERIC No
The unique identifier for the customer service communication.
2 LINE INTEGER No
The line number for the information associated with this record. Multiple pieces of information can be associated with this record.
3 NOTE_ID VARCHAR No
The unique ID of the note attached to a customer service communication.
4 NOTE_DTTM DATETIME (Local) No
The date and time when the note was created.
5 NOTE_USER_ID VARCHAR No
The unique ID of the user who created the note.
6 NOTE_USER_ID_NAME VARCHAR No
The name of the user record. This name may be hidden.