CASE_CONTACT_INFO
Description:
This table contains information about the case contacts.

Primary Key
Column Name Ordinal Position
CASE_ID 1
CONTACT_DATE_REAL 2

Column Information
Name Type Discontinued?
1 CASE_ID NUMERIC No
The internal ID of the case record.
2 CONTACT_DATE_REAL FLOAT No
This is a numeric representation of the date of this encounter in your system. The integer portion of the number specifies the date of the encounter. The digits after the decimal point indicate multiple visits on one day.
3 CONTACT_DATE DATETIME No
Contact date in external format
4 CONTACT_TYPE_C_NAME VARCHAR No
The contact type category ID for the case event.
May contain organization-specific values: Yes
Category Entries:
Case created
5 CONTACT_SEVERITY_C_NAME VARCHAR No
The contact severity category ID for the case event.
May contain organization-specific values: Yes
6 REVIEWED_DATE DATETIME No
Date the contact was reviewed
7 REVIEWED_BY_USER_ID VARCHAR No
User who reviewed the contact
8 REVIEWED_BY_USER_ID_NAME VARCHAR No
The name of the user record. This name may be hidden.
9 CONTACT_SUMMARY VARCHAR No
The case contact summary.