|
Name |
Type |
Discontinued? |
|
1 |
CONVERSATION_ID |
NUMERIC |
No |
|
|
|
The unique identifier (.1 item) for the secure chat conversation record. |
|
|
2 |
LINE |
INTEGER |
No |
|
|
|
The line number for the information associated with this record. Multiple pieces of information can be associated with this record. |
|
|
3 |
CM_PHY_OWNER_ID |
VARCHAR |
No |
|
|
|
The Community ID (CID) of the instance that owns this record or line. This is only populated if you use IntraConnect. |
|
|
4 |
CHANGED_USER_ID |
VARCHAR |
No |
|
|
|
This tracks which user joined or left the conversation |
|
|
5 |
CHANGED_USER_ID_NAME |
VARCHAR |
No |
|
|
|
The name of the user record. This name may be hidden. |
|
|
6 |
CHANGED_BY_USER_ID |
VARCHAR |
No |
|
|
|
This tracks which user changed another user's status in the conversation |
|
|
7 |
CHANGED_BY_USER_ID_NAME |
VARCHAR |
No |
|
|
|
The name of the user record. This name may be hidden. |
|
|
8 |
CHANGE_INSTANT_DTTM |
DATETIME (UTC) |
No |
|
|
|
This tracks when a participant change happened |
|
|
9 |
CHANGE_TYPE_5_C_NAME |
VARCHAR |
No |
|
|
|
This tracks what sort of participant change occurred: a user joined the conversation, a user left the conversation, etc. |
May contain organization-specific values: No |
Category Entries: |
Participant Joined |
Participant Left |
Participant Auto Added |
Participant Added From Group |
Participant Turned Off Chat |
Participant Removed From Group |
Participant Added To Treatment Team |
Participant Removed From Treatment Team |
Group Detached |
Rename Conversation |
Participant Removed by Another User |
Participant Rejoined |
Participant Added From Escalation |
|
|
10 |
CHANGED_TGR_ID_UC_GROUP_ID_RECORD_NAME |
VARCHAR |
No |
|
|
|
|
11 |
CHANGED_BY_ESCALATION_ID |
NUMERIC |
No |
|
|
|
This contains the ID of the DEX record which changed another user's status in the conversation |
|
|