|
Name |
Type |
Discontinued? |
|
| 1 |
CONVERSATION_ID |
NUMERIC |
No |
|
|
|
| The unique identifier (.1 item) for the secure chat conversation record. |
|
|
| 2 |
LINE |
INTEGER |
No |
|
|
|
| The line number for the information associated with this record. Multiple pieces of information can be associated with this record. |
|
|
| 3 |
CM_PHY_OWNER_ID |
VARCHAR |
No |
|
|
|
| The Community ID (CID) of the instance that owns this record or line. This is only populated if you use IntraConnect. |
|
|
| 4 |
CHANGED_USER_ID |
VARCHAR |
No |
|
|
|
| This tracks which user joined or left the conversation |
|
|
| 5 |
CHANGED_USER_ID_NAME |
VARCHAR |
No |
|
|
|
| The name of the user record. This name may be hidden. |
|
|
| 6 |
CHANGED_BY_USER_ID |
VARCHAR |
No |
|
|
|
| This tracks which user changed another user's status in the conversation |
|
|
| 7 |
CHANGED_BY_USER_ID_NAME |
VARCHAR |
No |
|
|
|
| The name of the user record. This name may be hidden. |
|
|
| 8 |
CHANGE_INSTANT_DTTM |
DATETIME (UTC) |
No |
|
|
|
| This tracks when a participant change happened |
|
|
| 9 |
CHANGE_TYPE_5_C_NAME |
VARCHAR |
No |
|
|
|
| This tracks what sort of participant change occurred: a user joined the conversation, a user left the conversation, etc. |
| May contain organization-specific values: No |
| Category Entries: |
| Participant Joined |
| Participant Left |
| Participant Auto Added |
| Participant Added From Group |
| Participant Turned Off Chat |
| Participant Removed From Group |
| Participant Added To Treatment Team |
| Participant Removed From Treatment Team |
| Group Detached |
| Rename Conversation |
| Participant Removed by Another User |
| Participant Rejoined |
| Participant Added From Escalation |
|
|
| 10 |
CHANGED_TGR_ID_UC_GROUP_ID_RECORD_NAME |
VARCHAR |
No |
|
|
|
|
| 11 |
CHANGED_BY_ESCALATION_ID |
NUMERIC |
No |
|
|
|
| This contains the ID of the DEX record which changed another user's status in the conversation |
|
|