|
Name |
Type |
Discontinued? |
|
1 |
ESCALATION_ID |
NUMERIC |
No |
|
|
|
The unique identifier (.1 item) for the subject name record. |
|
|
2 |
LINE |
INTEGER |
No |
|
|
|
The line number for the information associated with this record. Multiple pieces of information can be associated with this record. |
|
|
3 |
CHANGE_LOCAL_DTTM |
DATETIME (Attached) |
No |
|
|
|
Instant there was a change event for the escalation. |
|
|
4 |
CHANGE_LEVEL |
INTEGER |
No |
|
|
|
Level in the path the change event occurred for the escalation. |
|
|
5 |
ESC_CHANGE_TYPE_C_NAME |
VARCHAR |
No |
|
|
|
Change type for the escalation. |
May contain organization-specific values: No |
Category Entries: |
Automatically Advanced |
Manually Advanced |
Request Failed |
Completed |
Start Request |
Grab Baton |
Drop Baton |
Undo Completed |
Cancel Request |
Reminder Sent |
User Declined |
Added Participants |
Removed Participants |
No Available Users Advancement |
|
|
6 |
CHANGE_USER_ID |
VARCHAR |
No |
|
|
|
EMP ID of recipient who changed escalation. |
|
|
7 |
CHANGE_USER_ID_NAME |
VARCHAR |
No |
|
|
|
The name of the user record. This name may be hidden. |
|
|
8 |
AFFECTED_PROVIDERTEAM_ID |
NUMERIC |
No |
|
|
|
PCT ID of a provider team affected by an escalation change. |
|
|
9 |
AFFECTED_PROVIDERTEAM_ID_RECORD_NAME |
VARCHAR |
No |
|
|
|
|
10 |
AFFECTED_CALL_ORDER |
INTEGER |
No |
|
|
|
The call order of a PCT affected by an escalation event. |
|
|
11 |
AFF_ROLE_TRTMNT_TEAM_REL_C_NAME |
VARCHAR |
No |
|
|
|
The role in the role hierarchy of a PCT affected by an escalation event. |
May contain organization-specific values: Yes |
|
|