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The reason code to justify the change made to override the EVV failure. |
May contain organization-specific values: Yes |
Category Entries: |
Mobile Device Issues |
Mobile Device Captured Incorrect Location |
Mobile Device Not Charged |
Mobile Device Missing |
Mobile Device Requested |
Mobile App Issues/Inoperable |
No Cell Coverage |
Other |
Provider Error |
Provider Failed to Document Start Visit - Services Delivered |
Provider Failed to Document End Visit - Services Delivered |
Provider Failed to Document Start or End Visit - Services Delivered |
Provider Failed to Document Start and End Visit - Services Delivered |
Provider Documented Visit Start/End too Late/Early |
Data Entry Error |
Scheduling Error |
Duplicate Entry |
Service Provided Outside Home |
Service Provided at an Alternate Location - Services Delivered |
Wrong Type of Service Selected |
Wrong Patient Selected |
Unsafe Environment |
Emergency |
Natural/Public Health Disaster |
Visit Extended by Patient Request |
Visit Shortened by Patient Request |
Patient Refused Service |
No One Answered Locked Door |
Patient Discharged |
Legal Designee Refused Service |
Patient Unavailable |
Patient Not Home |
Patient Removed From Home By Family |
Patient in Hospital |
Patient Expired |
Unscheduled Visit (Confirmed) |
Provider Service Not Per Patient |
Provider No Show |
Provider Change |
Provider Unable to Use Mobile Device |
Administrative Delay |
Retroactive Coverage Addition |
Retroactive Payor Change |
Manual Entry of EVV |
Verification Attempt Failed |
Group Visit |
Split Visit - Overtime |
Split Visit - Multiple Programs |
Split Visit - Home Care Attendant |
No Orders - Not Billable |
Provider ID Not Entered |
Invalid Provider ID |
EVV System Failure |
Type of Service Not Selected |
Patient Requested Visit Change/Cancellation |
Visit Cancelled - Patient's Services Suspended |