VOIP_CALL

Description:

This table contains information associated with Unified Communications VoIP Calls.

Primary Key

Column Name	Ordinal Position
VIDEO_VISIT_ID	1

Column Information

	Name	Type	Discontinued?
1	VIDEO_VISIT_ID	NUMERIC	No
	The unique identifier (.1 item) for the VoIP call record.
2	CALL_DATE	DATETIME	No
	This virtual item returns the date of the interaction. The returned date is handled differently depending on the contact type of the encounter. If there is no encounter associated with the interaction, then the interaction record creation date (I LVV 90090) is returned. If there is an encounter associated and it is not an admission, then the encounter contact date (I EPT 30) is returned. If there is an encounter associated and it is an admission, then the date of the first connect action logged in (SI LVV 100) is returned. If there is no first connect action, then the interaction record creation date is returned.
3	END_UTC_DTTM	DATETIME (UTC)	No
	The end instant of the VoIP call in UTC.
4	CALL_END_REASON_C_NAME	VARCHAR	No
	The end reason of the VoIP call. This is intended to capture why call workflows ended earlier, before reaching the Nebula service. May contain organization-specific values: No Category Entries: Communication Error Caller Cancelled Caller Offline Caller Lacks Security Recipient Offline Recipient Lacks Security Recipient EMP Inactive Recipient No Recent Login Recipient Not Registered
5	END_DTTM	DATETIME (Attached)	No
	The end instant of the VoIP call in local time.
6	START_UTC_DTTM	DATETIME (UTC)	No
	The start instant of the VoIP call in UTC.
7	START_DTTM	DATETIME (Attached)	No
	The start instant of the VoIP call in local time.
8	PAT_ID	VARCHAR	No
	The patient associated with the VoIP call.
9	PAT_ENC_CSN_ID	NUMERIC	No
	The patient encounter associated with the VoIP call.