VOIP_CALL
Description:
This table contains information associated with Unified Communications VoIP Calls.

Primary Key
Column Name Ordinal Position
VIDEO_VISIT_ID 1

Column Information
Name Type Discontinued?
1 VIDEO_VISIT_ID NUMERIC No
The unique identifier (.1 item) for the VoIP call record.
2 CALL_DATE DATETIME No
This virtual item returns the date of the interaction. The returned date is handled differently depending on the contact type of the encounter. If there is no encounter associated with the interaction, then the interaction record creation date (I LVV 90090) is returned. If there is an encounter associated and it is not an admission, then the encounter contact date (I EPT 30) is returned. If there is an encounter associated and it is an admission, then the date of the first connect action logged in (SI LVV 100) is returned. If there is no first connect action, then the interaction record creation date is returned.
3 END_UTC_DTTM DATETIME (UTC) No
The end instant of the VoIP call in UTC.
4 CALL_END_REASON_C_NAME VARCHAR No
The end reason of the VoIP call. This is intended to capture why call workflows ended earlier, before reaching the Nebula service.
May contain organization-specific values: No
Category Entries:
Communication Error
Caller Cancelled
Caller Offline
Caller Lacks Security
Recipient Offline
Recipient Lacks Security
Recipient EMP Inactive
Recipient No Recent Login
Recipient Not Registered
Caller Registration Invalid
Not Authorized
5 END_DTTM DATETIME (Attached) No
The end instant of the VoIP call in local time.
6 START_UTC_DTTM DATETIME (UTC) No
The start instant of the VoIP call in UTC.
7 START_DTTM DATETIME (Attached) No
The start instant of the VoIP call in local time.
8 PAT_ID VARCHAR No
The patient associated with the VoIP call.
9 PAT_ENC_CSN_ID NUMERIC No
The patient encounter associated with the VoIP call.