By Interface Type
Flat Files
Flat file imports and exports can be used to drive business processes in batch. Epic supports both custom and standard imports and exports.
Billing Address Correction
This flat file import from an external system allows organizations to automatically apply address corrections for account guarantors or flag bad addresses for follow-up.
Current integrations include...
- Experian Health
- Patientco
Chargemaster Analysis
Epic's standard chargemaster extract can feed an organization's procedures, medications, and supplies to an external chargemaster system to help with an analysis of the chargemaster build. Incoming files from an external chargemaster system can be used to perform automatic modifications to procedure records.
Current integrations include...
- Craneware
- nThrive
- VitalWare
Contract Management
Epic has a robust contract management system that can help track detailed expected reimbursement information for claims and detect appropriate variances. However, some organizations choose to maintain their contracts outside of Epic in third party systems. Epic’s extract framework can configure files to be sent to those systems, and an import file process can bring the expected reimbursement at the invoice level into Epic.
Current integrations include...
- Advisory Board Concuity
- Ascent
- Allscripts TSI/TII
- CostFlex
- Experian Health
- GE Intercept
- McKesson PCON
- MCP
- nThrive
- PMMC
- WayStar
Decision Support and Financial Performance
Epic's extract framework allows organizations to send flat files of detailed account and transaction information to external decision support systems for analytics, budgeting, and knowledge-based forecasting.
Current integrations include...
- Allscripts TSI/TII
- Avega
- Cognos
- EPSi
- Goldmine
- Hospital Cost Consultants (HCC)
- HPM
- MedeAnalytics
- Novius
- Oracle
- SAP
- Siemens
- Strata
- UHC
General Ledger
Epic's extract framework allows organizations to send flat files to general ledger systems for finance.
Current integrations include...
- SAP
- Infor
- McKesson Pathways Financial Management
- Meditech
- Kuali
- GEAC
- IVIS
- OIP
- Mediclick ProClick
- Ross
Accounts Payable
Epic's extract framework allows organizations to send flat files to accounts payable (AP) systems for refunds.
Current integrations include...
- SAP
- McKesson Pathways Financial Management
- CAPS
- GEAC
- Kuali
- Mediclick Proclick
- Ross
Predictive Dialer
Epic's extract framework provides flat files to external dialer systems for outgoing calls. Dialer systems can automatically launch the appropriate workflow screens in the EMR for follow-up staff once the patient is connected on the line. A standard import file provided by external systems can be used to bring back error codes such as bad phone numbers and route them to support staff for appropriate follow-up.
Statements and Letters
Epic natively supports rich-text formatting of statements, letters, and other billing correspondence. However, most organizations will use an external third party to provide mailing services for their statements. Some third parties provide both mailing and formatting services.
Current integrations include...
- AccuDoc
- Acryness
- Apex Revenue Technologies
- Availity
- Bacompt
- BestBill
- Centron
- ClaimLogic
- DivDat Healthcare Solutions
- Emdeon
- Etactics
- Gateway
- High Cotton
- InfoImage
- InstaMed
- Lake Michigain Mailers
- LaserNet
- McKesson/RelayHealth
- Medibase
- OSG
- Passport
- Patientco
- RelayHealth/Patient Compass
- RevSpring
- Shamrock
- US Bank
- WayStar
- Wolverine
- World Marketing
- Wright Imaging/DocuSource
Cash Deposit Information
Incoming files can be used to load information about bank deposits for help with cash reconciliation.
Account Notes and Billing Indicators
Epic's standard import file process allows organizations to associate notes from external systems with specific hospital or guarantor accounts. Billing indicators can be added to hospital accounts to drive automatic system actions or route accounts to workqueues for follow-up.
Incoming Self-pay Payments
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This incoming batch interface posts self-pay and bad debt payments in a configurable flat file format.
The flat file format is configurable, but the above common specification is pre-configured in the Foundation System for Epic customers and widely used with success. Current integrations include...
The flat file format is configurable, but the above common specification is pre-configured in the Foundation System for Epic customers and widely used with success. Current integrations include...
- Bank of America
- Chase
- Fifth Third
- Patientco
- PNC
- US Bank
- Wells Fargo
Tissue Tracking
The Food and Drug Administration (FDA) and The Joint Commission have extensive requirements in place surrounding the documentation of tissue implants. Health care organizations that use tissue implants need to track every movement of the implant within the organization. Epic's tissue integration solution was designed to eliminate double documentation of tissue placement in the operating room.
Current integrations include...
- Cardinal Health Inventory Management Solutions (formerly Wavemark)
- Champion Healthcare Technologies: UDITracker, GraftTracker
- LPIT Solutions Tissue TrackCore
Provider Directory
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For providers to exchange messages using Direct messaging, the system must be able to find a Direct Address for a provider. This import spec allows you to easily import provider and place information into the Epic EHR's phonebook for easy exchange of information.
Other registries
Much of the data relevant to registry and quality reporting is already captured in the course of providing care to patients. Epic software can abstract data from the chart and send it to the appropriate collection agency.
Current integrations include...
- ACC-NCDR CathPCI Registry
- ACC-NCDR ICD Registry
- ACC-NCDR PINNACLE Registry
- ACS NSQIP: The American College of Surgeons National Surgical Quality Improvement Program
- AJRR: The American Joint Replacement Registry
- AQI NACOR: The Anesthesia Quality Institute's National Anesthesia Clinical Outcomes Registry
- CDC: The Centers for Disease Control and Prevention
- ImproveCareNow Inflammatory Bowel Disease (IBD) Registry
- MPOG: The Multicenter Perioperative Outcomes Group
- NHSN: National Healthcare Safety Network
- NMD: The National Mammography Database
- PRAN: Pediatric Regional Anesthesia Network
- Premier Quality Benchmarking
- SAMBA SCOR: The Society for Ambulatory Anesthesia's Clinical Outcomes Registry
- UHC Quality Benchmarking
- UNOS: The United Network for Organ Sharing
- VON: Vermont Oxford Network
Automated Appointment Confirmation
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Interactive Voice Response systems can be used to deliver appointment reminders to patients prior to their visits, asking them to confirm. Once the appointment is confirmed, the IVR system sends this information back to the Epic EMR so clinic staff can estimate no-show probabilities.
Current integrations include...
- 1-800 Notify
- 3M
- Artiva
- AudioCARE
- Avaya
- Acuvoice
- AMTELCO
- Aspect
- BCB
- Callpointe
- Cisco
- ClientTell/West Corporation
- Computer Instruments (CI)
- Eliza
- Genesys
- Genius
- HC1
- I3
- Inphonite
- Infosend
- Mutare
- Nuance (fka Varolii)
- PatientPrompt
- PhoneTree
- Phytel/IBM
- Relatient
- RingClear
- Rreal
- Stericycle (fka NotifyMD, Notify, MedVoice)
- Talksoft
- Tavoca
- Technology for Business (TFB)
- TeleMinder
- TeleVox/West Corporation
- Tunstall
- Twilio
- WELL Health
Automated Recall Notifications
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Interactive Voice Response systems can be used to deliver recall reminders to patients to remind them to schedule follow-up appointments. The IVR system sends call result information back to the Epic EMR so clinic staff know when and how patients were contacted about scheduling recall appointments.
Current integrations include...
- Cisco
- Phytel/IBM
- RevSpring
- TeleVox/West Corporation
- WELL Health