By Interface Type

Flat Files

Flat file imports and exports can be used to drive business processes in batch. Epic supports both custom and standard imports and exports.

Billing Address Correction

This flat file import from an external system allows organizations to automatically apply address corrections for account guarantors or flag bad addresses for follow-up. Current integrations include...
  • Experian Health
  • Patientco

Chargemaster Analysis

Epic's standard chargemaster extract can feed an organization's procedures, medications, and supplies to an external chargemaster system to help with an analysis of the chargemaster build. Incoming files from an external chargemaster system can be used to perform automatic modifications to procedure records. Current integrations include...
  • Craneware
  • nThrive
  • VitalWare

Contract Management

Epic has a robust contract management system that can help track detailed expected reimbursement information for claims and detect appropriate variances. However, some organizations choose to maintain their contracts outside of Epic in third party systems. Epic’s extract framework can configure files to be sent to those systems, and an import file process can bring the expected reimbursement at the invoice level into Epic. Current integrations include...
  • Advisory Board Concuity
  • Ascent
  • Allscripts TSI/TII
  • CostFlex
  • Experian Health
  • GE Intercept
  • McKesson PCON
  • MCP
  • nThrive
  • PMMC
  • ZirMed

Decision Support and Financial Performance

Epic's extract framework allows organizations to send flat files of detailed account and transaction information to external decision support systems for analytics, budgeting, and knowledge-based forecasting. Current integrations include...
  • Allscripts TSI/TII
  • Avega
  • Cognos
  • EPSi
  • Goldmine
  • Hospital Cost Consultants (HCC)
  • HPM
  • MedeAnalytics
  • Novius
  • Oracle
  • SAP
  • Siemens
  • Strata
  • UHC

General Ledger

Epic's extract framework allows organizations to send flat files to general ledger systems for finance. Current integrations include...
  • SAP
  • Infor
  • McKesson Pathways Financial Management
  • Meditech
  • Kuali
  • GEAC
  • IVIS
  • OIP
  • Mediclick ProClick
  • Ross

Accounts Payable

Epic's extract framework allows organizations to send flat files to accounts payable (AP) systems for refunds. Current integrations include...
  • SAP
  • McKesson Pathways Financial Management
  • CAPS
  • GEAC
  • Kuali
  • Mediclick Proclick
  • Ross

Predictive Dialer

Epic's extract framework provides flat files to external dialer systems for outgoing calls. Dialer systems can automatically launch the appropriate workflow screens in the EMR for follow-up staff once the patient is connected on the line. A standard import file provided by external systems can be used to bring back error codes such as bad phone numbers and route them to support staff for appropriate follow-up.

Statements and Letters

Epic natively supports rich-text formatting of statements, letters, and other billing correspondence. However, most organizations will use an external third party to provide mailing services for their statements. Some third parties provide both mailing and formatting services. Current integrations include...
  • AccuDoc
  • Acryness
  • Apex Revenue Technologies
  • Availity
  • Bacompt
  • BestBill
  • Centron
  • ClaimLogic
  • DivDat Healthcare Solutions
  • Emdeon
  • Etactics
  • Gateway
  • High Cotton
  • InfoImage
  • InstaMed
  • Lake Michigain Mailers
  • LaserNet
  • McKesson/RelayHealth
  • Medibase
  • OSG
  • Passport
  • Patientco
  • RelayHealth/Patient Compass
  • RevSpring
  • Shamrock
  • US Bank
  • Wolverine
  • World Marketing
  • Wright Imaging/DocuSource
  • ZirMed

Cash Deposit Information

Incoming files can be used to load information about bank deposits for help with cash reconciliation.

Account Notes and Billing Indicators

Epic's standard import file process allows organizations to associate notes from external systems with specific hospital or guarantor accounts. Billing indicators can be added to hospital accounts to drive automatic system actions or route accounts to workqueues for follow-up.

Incoming Self-pay Payments read the specRead the technical specs

This incoming batch interface posts self-pay and bad debt payments in a configurable flat file format.

The flat file format is configurable, but the above common specification is pre-configured in the Foundation System for Epic customers and widely used with success. Current integrations include...
  • Bank of America
  • Chase
  • Fifth Third
  • Patientco
  • PNC
  • US Bank
  • Wells Fargo

Tissue Tracking

The Food and Drug Administration (FDA) and The Joint Commission have extensive requirements in place surrounding the documentation of tissue implants. Health care organizations that use tissue implants need to track every movement of the implant within the organization. Epic's tissue integration solution was designed to eliminate double documentation of tissue placement in the operating room. Current integrations include...
  • Champion Healthcare Technologies: UDITracker, GraftTracker
  • LPIT Solutions Tissue TrackCore

Provider Directory explore the specExplore the technical specs

For providers to exchange messages using Direct messaging, the system must be able to find a Direct Address for a provider. This import spec allows you to easily import provider and place information into the Epic EHR's phonebook for easy exchange of information.

Other registries

Much of the data relevant to registry and quality reporting is already captured in the course of providing care to patients. Epic software can abstract data from the chart and send it to the appropriate collection agency. Current integrations include...
  • ACC-NCDR CathPCI Registry
  • ACC-NCDR ICD Registry
  • ACC-NCDR PINNACLE Registry
  • ACS NSQIP: The American College of Surgeons National Surgical Quality Improvement Program
  • AJRR: The American Joint Replacement Registry
  • AQI NACOR: The Anesthesia Quality Institute's National Anesthesia Clinical Outcomes Registry
  • CDC: The Centers for Disease Control and Prevention
  • ImproveCareNow Inflammatory Bowel Disease (IBD) Registry
  • MPOG: The Multicenter Perioperative Outcomes Group
  • NHSN: National Healthcare Safety Network
  • NMD: The National Mammography Database
  • PRAN: Pediatric Regional Anesthesia Network
  • Premier Quality Benchmarking
  • SAMBA SCOR: The Society for Ambulatory Anesthesia's Clinical Outcomes Registry
  • UHC Quality Benchmarking
  • UNOS: The United Network for Organ Sharing
  • VON: Vermont Oxford Network

Automated Appointment Confirmation read the specRead the technical specs

Interactive Voice Response systems can be used to deliver appointment reminders to patients prior to their visits, asking them to confirm. Once the appointment is confirmed, the IVR system sends this information back to the Epic EMR so clinic staff can estimate no-show probabilities. Current integrations include...
  • 1-800 Notify
  • 3M
  • Artiva
  • AudioCARE
  • Avaya
  • Acuvoice
  • AMTELCO
  • Aspect
  • BCB
  • Callpointe
  • Cisco
  • ClientTell/West Corporation
  • Computer Instruments (CI)
  • Eliza
  • Genesys
  • Genius
  • HC1
  • I3
  • Inphonite
  • Infosend
  • Mutare
  • Nuance (fka Varolii)
  • PatientPrompt
  • PhoneTree
  • Phytel/IBM
  • Relatient
  • RingClear
  • Rreal
  • Stericycle (fka NotifyMD, Notify, MedVoice)
  • Talksoft
  • Tavoca
  • Technology for Business (TFB)
  • TeleMinder
  • TeleVox/West Corporation
  • Tunstall
  • Twilio

Automated Recall Notifications read the specRead the technical specs

Interactive Voice Response systems can be used to deliver recall reminders to patients to remind them to schedule follow-up appointments. The IVR system sends call result information back to the Epic EMR so clinic staff know when and how patients were contacted about scheduling recall appointments. Current integrations include...
  • Cisco
  • Phytel/IBM
  • RevSpring
  • TeleVox/West Corporation